Frequently Asked Question!
Having trouble placing an order?
We’re here to help! If you encounter any issues while placing your order, simply:
. Call or WhatsApp us at: +91 9773991291
. Email us at: Support@kajwam.com
We’ll be happy to assist you and get your order processed smoothly.
Need to modify your order?
No problem! We understand that changes might be necessary. To modify your order, follow the same steps as above:
. Call or WhatsApp us at : +91 9773991291
. Email us at : Support@kajwam.com
Our friendly customer service team will be happy to help you make the necessary adjustments.
Looking for deals and discounts?
Stay tuned for exciting offers! We regularly post about discounts on our social media channels:
. Follow us on Instagram.
. Like us on Facebook.
What payment methods can I use?
We offer a variety of convenient payment options to suit your needs:
- All major credit cards .
- Debit cards
- UPI PAYMENT
- COD
- Partial COD
If you have any further questions about ordering or payments, don’t hesitate to reach out!
How do I create an account?
Our websites allow you to create an account during the checkout process or by visiting a dedicated “Sign Up” page.
Can I order as a guest?
Some websites allow guest checkouts, while others require you to create an account to make a purchase.
How do I track my order?
After placing an order, you will typically receive an email / message with a tracking number. You can use this number to track the shipment’s progress on the courier company’s website.
What happens if my order arrives damaged?
If your order arrives damaged contact us at
Call / Whatsapp us at: +91 9773991291
Email us at: Support@kajwam.com
. We will be more happy to help you on how to return the damaged item and receive a replacement or refund.
. Can I modify my shipping address after placing an order?
. In most cases, you can modify your shipping address if you contact us immediately . However, if the order has already been shipped, it may not be possible to change the address.
Payment-Related Questions:
Is my payment information secure?
We use secure payment gateways razor pay that encrypt your payment information to protect it from fraud.
What if my payment fails?
If your payment fails, you will usually be notified and given the option to try again with a different payment method
Order Cancellation and Returns:
What is the order cancellation policy?
Yes, cancellations is allowed only before the order is shipped
What is the return policy?
please refer to our return policy page for complete information.
Kajwam Industries:
Are you a certified company?
Yes, we take pride in maintaining the highest quality standards. Our production facility is certified with:
- ISO
- HACCP
- FSSAI
These certifications ensure that our products meet rigorous safety and quality guidelines.
How are your products sourced?
We prioritize quality in every step of the process. Our products are sourced from the finest facilities globally, with all our suppliers adhering to strict quality and safety certifications.
Where do your products come from?
- Almonds: Imported directly from California, USA.
- Cashews: Sourced from Mangalore, Karnataka, India.
How should I store Kajwam products?
For optimal freshness and flavor:
- Store in a cool, dry place away from direct sunlight.
- Once opened, refrigerate or store in an airtight container, especially during warmer months.
Are Kajwam products suitable for children?
Absolutely! Kajwam products can be a healthy and delicious snack option for children.
- Important Note: While generally safe, it’s advisable to avoid feeding products to children under 3 years of age due to the potential choking hazard from larger nut pieces.
Having trouble placing an order?
We’re here to help! If you encounter any issues while placing your order, simply:
. Call or WhatsApp us at: +91 9773991291
. Email us at: Support@kajwam.com
We’ll be happy to assist you and get your order processed smoothly.
Need to modify your order?
No problem! We understand that changes might be necessary. To modify your order, follow the same steps as above:
. Call or WhatsApp us at : +91 9773991291
. Email us at : Support@kajwam.com
Our friendly customer service team will be happy to help you make the necessary adjustments.
Looking for deals and discounts?
Stay tuned for exciting offers! We regularly post about discounts on our social media channels:
. Follow us on Instagram.
. Like us on Facebook.
What payment methods can I use?
We offer a variety of convenient payment options to suit your needs:
- All major credit cards .
- Debit cards
- UPI PAYMENT
- COD
- Partial COD
If you have any further questions about ordering or payments, don’t hesitate to reach out!
How do I create an account?
Our websites allow you to create an account during the checkout process or by visiting a dedicated “Sign Up” page.
Can I order as a guest?
Some websites allow guest checkouts, while others require you to create an account to make a purchase.
How do I track my order?
After placing an order, you will typically receive an email / message with a tracking number. You can use this number to track the shipment’s progress on the courier company’s website.
What happens if my order arrives damaged?
If your order arrives damaged contact us at
Call / Whatsapp us at: +91 9773991291
Email us at: Support@kajwam.com
. We will be more happy to help you on how to return the damaged item and receive a replacement or refund.
. Can I modify my shipping address after placing an order?
. In most cases, you can modify your shipping address if you contact us immediately . However, if the order has already been shipped, it may not be possible to change the address.
Payment-Related Questions:
Is my payment information secure?
We use secure payment gateways razor pay that encrypt your payment information to protect it from fraud.
What if my payment fails?
If your payment fails, you will usually be notified and given the option to try again with a different payment method
Order Cancellation and Returns:
What is the order cancellation policy?
Yes, cancellations is allowed only before the order is shipped
What is the return policy?
please refer to our return policy page for complete information.
Kajwam Industries:
Are you a certified company?
Yes, we take pride in maintaining the highest quality standards. Our production facility is certified with:
- ISO
- HACCP
- FSSAI
These certifications ensure that our products meet rigorous safety and quality guidelines.
How are your products sourced?
We prioritize quality in every step of the process. Our products are sourced from the finest facilities globally, with all our suppliers adhering to strict quality and safety certifications.
Where do your products come from?
- Almonds: Imported directly from California, USA.
- Cashews: Sourced from Mangalore, Karnataka, India.
How should I store Kajwam products?
For optimal freshness and flavor:
- Store in a cool, dry place away from direct sunlight.
- Once opened, refrigerate or store in an airtight container, especially during warmer months.
Are Kajwam products suitable for children?
Absolutely! Kajwam products can be a healthy and delicious snack option for children.
- Important Note: While generally safe, it’s advisable to avoid feeding products to children under 3 years of age due to the potential choking hazard from larger nut pieces.
