Shipping Information:

• Delivery Time: Most orders arrive within 3-5 business days, depending on your location.
• Free Shipping: Enjoy free delivery on all orders above Rs.1000!
• Delivery Partners: We use our own reliable riders or our trusted partner, Delhivery, to ensure your order reaches you safely.
• Tracking Information: Once your order ships, you’ll receive an email/message with tracking details to follow your package’s journey.

Kajwam Industries: Hassle-Free Returns & Refunds

At Kajwam Industries, your satisfaction is our priority. If you’re not completely happy with your purchase, we’ve got you covered!

Returning Products:

* Return Window: You have 5 days from delivery to return your items.

* Condition: Products must be unopened, unused, and in their original packaging with a valid proof of purchase (invoice or receipt).

* Non-Returnable Items: Opened or partially consumed food items (including cashew nuts and dry fruits), customized or special-order products cannot be returned.

How to Return:

• Contact Us: Email customercare@kajwam.com or call 9773991289 with your order details and reason for return.
• Return Shipment: We’ll provide a return address. Typically, you’ll be responsible for return shipping costs, unless the issue is due to our mistake.
• Refunds: Once we receive and inspect the returned product, we’ll notify you of approval within 3-5 business days.
• Refund Method: Refunds will be issued to your original payment method within 7-10 business days after approval.
• Partial Refunds: Partial refunds may apply for items not returned in original condition or damaged by the customer.

Damaged or Incorrect Products:

• Report Immediately: If you receive a damaged or incorrect item, please report it within 48 hours of delivery.
• Replacement or Refund: We’ll arrange a replacement or full refund at no extra cost.

Exchanges:

Defective or Incorrect Items: We offer exchanges for defective or incorrect products. Just contact us within 48 hours to initiate the exchange.

We’re Here to Help!

If you have any questions or concerns about our return and refund policy, don’t hesitate to reach out:

* Email: customercare@kajwam.com

* Phone: 9773991291